QUALITY & MARKETING SOLUTIONS (QMS) / Febelmar membres

Quality & Marketing Solutions (QMS)

Quality &Marketing Solutions (QMS) apporte des solutions aux entreprises et aux organisations en matière de mesures de satisfaction et d’études de marché. Son but est d’offrir un one stop shop en
proposant un ensemble de services et conseils en ce domaine.

Grâce à une approche personnelle et professionnelle, QMS aide ses clients à réaliser des
enquêtes de qualité.

QMS fait partie du groupe international (France, Belgique, Bulgarie, Maroc, Tunisie, Algérie, Canada) Euro Consultants, leader dans le conseil en hygiène et qualité.

Le groupe dispose depuis peu sur Bruxelles d’un laboratoire sensoriel permettant de multiples applications en matière d’analyses de goût et de packaging.

Company information

Quality & Marketing Solutions (QMS)
Kronenburgstraat 34
2000 Antwerpen, België
0032 3 237 67 78
0032 3 401 70 48
"Where quality meets marketing"

Stefaan Potums

  • Founder and General Manager of  Qurrent Consulting and QMS. Has had a former carreer as Quality & HSE Manager within several companies and was intensively involved in elaborating numerous research projects and surveing satisfaction of consumers, clients (B2B), internal clients, employees, etc...
  • Has decided a while ago to further specialize himself in the subject and founded QMS together with Eric De Smedt in January 2012.
  • Is convinced (also as a user of other software in the past) that  Snap Survey is one of the best and most complete survey tools in the market, at a democratic rate.
  • Is mainly resonsible for commercial activities, external communication, organizing training and Snap helpdesk support activities.

Eric De Smedt

  • Has had a very fascinating career as marketing manager within reputable companies and has grown to an experienced market researcher and campaign leader.
  • Decided a while ago to let quality and marketing meet as they are complementary to each other, and founded QMS together with Stefaan in January 2012.
  • Is a "die hard" user of Snap Survey for every research project by QMS.
  • Is mainly responsible for commercial activities in the French speaking part of the country and France, project work (market research) and tailor made work for Snap clients & users. Plays an active role in developing new services and establishing a thorough collaboration with  Euro Consultants and Qurrent Consulting.
2012
Fulltime: 2
PartTime: 0
Euro Consultants Group
Febelmar

Scopeof business

QMS has two main missions:

1. Distribution of survey tools (software):

QMS is licenced distributor of Snap Survey in the Benelux. Snap Survey Software is one of the most performant and flexible survey tools in the European markt and enables users to create multimode surveys (online, offline, paper/scanning,...) 



2. Market research (B2B and B2C):


Qualitative research
Quantitative research (online and offline, Face 2 Face, Phone,...)
Sensory analysis (food, packaging, and non-food)
Mystery visits
Satisfaction surveys

Own facilities

Brussels 

Sensory analysis laboratory
with up to 18 fully equipped testing/tasting cubicles, all according to ISO8589
guidelines, fully equipped semi-professional kitchen to prepare any food products as prescribed by the client.
1 meeting room for up to 10 people
... enabling us to receive and facilitate product presentations and panel discussions

Antwerp 

Computer training room
for up to 8 people, mainly used to organize Snap Survey training sessions
1 meeting room for 12 people
1 meeting & Event room for up to 80 people
1 meeting & Event room for up to 45 people

... enabling us to receive and facilitate product presentations, panel discussions and seminars

Wavre

1 meeting room for 10 people
1 meeting room for up to 20 people
... enabling us to receive and facilitate product presentations, panel discussions 

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